Im so excited to find out about the Personal Santa Video. All you do is click here: http://www.portablenorthpole.tv/home and enter each of your childrens info. Santa will send them a video and he is saying there name and what they asked for. You can even email a pic and it will be in his book when he opens. It's the neatest thing I've ever seen!! My kids sat with there mouths wide open! They are still talking about it!